Cancellation & Returns Policy – Modishley
At Modishley , we understand that sometimes you may need to cancel an order or return a product. Our Cancellation & Returns Policy is designed to make this process as simple and hassle-free as possible.
Cancellation Policy
You can cancel an order within 24 hours of placing it by contacting our customer support team. – If your order has already been dispatched, it cannot be cancelled.
Returns Policy
If you receive a damaged or defective product, please contact us within 7 days of delivery to initiate a return. – We accept returns for items that are in their original condition with all tags and packaging intact. – Please ensure that you initiate the return process within 15 days of receiving your order.
Refund Process
Upon receiving the returned product and verifying its condition, we will initiate the refund process. – Refunds will be processed through the original payment method. – Please allow a reasonable processing time of 3 days for the refund to reflect in your account.
Non-Returnable Items
Certain items such as intimate apparel, swimwear, and customized products may not be eligible for returns due to hygiene and customization reasons. Please check the product description for specific details.
Contact Us
If you have any questions or need assistance with cancellations or returns, please reach out to our customer support team at info@modishley.com or+91-8920549591, and we will be happy to assist you.